Shipping policy

Shipping Policy

Last Updated: August 5, 2026

Thank you for shopping with Mahzino  We are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed on weekends or public holidays.

  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times

Estimated delivery times may vary depending on your location.

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 5–10 business days

  • European Union: 5–12 business days

  • Australia & New Zealand: 7–14 business days

  • Other International Destinations: 7–20 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.

Shipping Costs

  • Free Shipping on qualifying orders (where applicable).

  • Shipping charges, if any, will be calculated and displayed during checkout before payment.

Tracking Your Order

Once your order has shipped, you will receive an email containing your tracking number and a link to monitor your shipment.

Customs, Duties & Taxes

Orders shipped to European countries and other international destinations may be subject to customs duties, VAT, import taxes, or other fees imposed by local authorities. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging. We will review your claim and arrange a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We're always happy to help.